Our understanding of security
Your security is our top priority. We are aware of the trust you place in qibb - which is why we see it as our responsibility to make security a fundamental aspect of our software.
What does this mean in practice? We think about security from the ground up at every stage of development - from the initial design phase all the way through to deployment. Our team follows a clear plan to minimize vulnerabilities at every point and to enhance the overall resilience of qibb.
In the unlikely event of a security incident, our rapid response team ensures a swift and effective solution and the minimization of any potential impacts, prioritizing the security and integrity of your data.
Trust in every aspect
With automated controls, we consistently maintain the highest level of security compliance. Our compliance monitoring is transparent and accessible to customers, partners, and auditors through our Trust Center.
Visit our Trust CenterCommitment to Privacy and Data Protection
qibb is fully committed to upholding the highest standards of data privacy, in line with the General Data Protection Regulation (GDPR). We prioritize transparency, user control, and robust data protection measures to ensure that personal data is collected, processed, and stored securely and responsibly across our platform. Our approach focuses on minimizing data usage and giving users full control over their information. With qibb, you can be confident that your personal information is handled with the utmost care and in strict compliance with all regulatory requirements.
Steps for submitting a report
How to submit a report?
Based on your concern, you have the choice between a vulnerability report or an anonymous whistleblowing report. Simply select your preferred option in the form at the bottom of this page. After completing all the required fields and submitting, the report will be sent to us for processing.
What should you provide?
To clarify your request quickly and accurately, we prefer a clearly written report in English. The more precisely you describe the issue, the easier it will be for us to investigate it. In the case of technical issues, it is best to provide precise information about the location and how you found it. In the case of a whistleblowing report, please provide as many details as possible about the violation and the reported event (what, who, where, …). You can find further assistance for the report in our Responsible Disclosure Policy.
What can you expect?
If you have entered your contact details, you will receive a response from us within 2 working days. We will then send you a timeline and transparent overview of the process to implement your request and keep you informed of all further developments. Anonymous reports are secured and protected in accordance with all legal regulations. Please read the corresponding section in our Resposible Disclosure Policy carefully.